The phone call can come anytime: in the middle of the night, during dinner in a quiet restaurant, at a child's birthday party.
It's a call that means someone has died — and someone else has a second chance to live. A vital organ has become available, and there is a limited amount of time to make sure the person who needs it most receives it.
That's where the Donate Life Services department at the Nebraska Medical Center in Omaha comes into play.
The center is considered one of the best hospitals in the country for liver, pancreas, intestine, kidney and heart transplants, and the team is on call 24 hours a day to recover and transport those organs the minute they learn they have a donor match.
Eight people make up the department: a manager, a database and education coordinator and six recovery coordinators.

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